Double purchases and refunds:I will refund the cost of a double purchase ONLY if the item was not gifted. If the item was bought twice and one was delivered to you, and the other to a friend, then I will not issue refunds.
For accidental double purchases, you MUST have transaction information for both purchases and give them to me IN A NOTECARD and drop them in the mailbox at the front of the store.
I WILL NOT issue a refund if you fail to try a demo first. Demo's are available, take advantage of them so you can be sure of your purchase. Demos at the in-world store are free. If I have forgotten to post a demo for something, please put a notecard in the mailbox at the store.
Exchanges:No exchanges on no transfer items. Exchanges will only be done on double purchases with transaction info on items that can be returned to me. You must return the extra item and you will be given an item of equal value, or a gift card of the balance.
Redeliveries:Redelivery can be done by going to the store and touching the REDELIVERY terminal on the front wall. It will take you to a website that will show you all the purchases you have made in world from me. If the item is copy, you can get a redelivery from there.
No replacing or redelivering of no copy items. Period.